Frequently Asked Questions
Everything you need to know about your Frenchie Bulldog order.
How do I determine the right size for my Frenchie?
French Bulldogs have unique proportions. We recommend measuring the neck and chest circumference carefully and referring to our specific Frenchie-fit size guide located on each product page.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Standard domestic shipping typically takes 3-5 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If the fit isn't perfect, you can exchange it for a different size at no extra shipping cost.
Are your harnesses and clothing machine washable?
To maintain the quality of the fabrics and hardware, we recommend hand washing in cold water with mild detergent and laying flat to air dry.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.